FAQ
You can change your user name and password by clicking “My Admin – Update User Details”.
Wed, 27 Feb, 2019 at 9:58 AM
A Critical Order is a freight order for an event on a specific date. We will monitor its progress very closely and push the courier to deliver the mater...
Wed, 27 Feb, 2019 at 10:19 AM
No. Critical orders are priced the same as standard (Non-Critical) orders. However, by marking an order Critical, you tell us that it is for an event a...
Sun, 3 Mar, 2019 at 9:06 AM
If you enter 1 you'll get just one brochure, not 1 box of brochures. The system will show how many brochures in the box - so if it says there's ...
Wed, 6 Mar, 2019 at 4:31 AM
No. Hanoi has a complicated and lengthy customs clearance process for brochures and will take 2-3 weeks to clear but only if the recipient has the necessar...
Fri, 8 Mar, 2019 at 10:44 PM
Sometimes you login to Edgistic expecting to see a brochure that was there before but now it's gone. Has the warehouse completely run out? It...
Sat, 4 May, 2019 at 9:22 AM
We know it can be disconcerting when no one in your College has shipped brochures anywhere all month and then you get a bill for the distribution of a bunch...
Sat, 4 May, 2019 at 9:51 AM
Edgistic allows the brochure owner (i.e. the Colleges) to set specific allocations of that brochure for each SCO to use. In that way, each SCO can only ...
Sat, 4 May, 2019 at 9:49 AM
It's our mission to ensure you don't ever have to track your own orders because you trust us to: Track and manage each of your orders in the ba...
Mon, 27 May, 2019 at 11:38 AM
You can send us an email directly from Edgistic:
Mon, 27 May, 2019 at 12:10 PM